This policy explains what ORVANESSI collects when you shop or contact us, how we use it, and how to get in touch about your information.
What we collect
When you order or ask us for help, we receive the information you provide, such as your name, email, phone number, billing and delivery addresses, order details, and messages. Our storefront may also receive technical data such as your IP address, browser type, and session information.
How we use it
We use order and contact details to process purchases, deliver packages, handle returns, answer questions, and keep the store working.
Who helps us run the store
Hosting, payment, shipping, and other service providers may receive the details needed to perform their part of the service. Payment information is handled through the payment method shown at checkout.
Cookies and retention
Cookies can keep your cart and session working. You can manage cookies in your browser, although blocking them may affect checkout. We retain information as needed to handle orders and disputes, provide support, and meet legal obligations.
Your privacy choices
Email [email protected] to ask about your information or request access, correction, or deletion. We may need to verify your request. ORVANESSI is operated by Dongying Yingzhu Trading Co., Ltd..